| | Manuals need to be written in a dynamic, proactive manner. They need to do more
than tell a person how to do steps ONE, TWO , and THREE. They need to
identify and prevent problems A, B, and C that may occur during step ONE and
problems D, E, and F that may occur with step TWO and so on. Recurring
problems with installation and initial operation should be identified and
eliminated in an "effective" manual or guide. A sure continuous
path should be provided to advance from preliminary features to advanced
operations. Written
documentation must grow and evolve dynamically as a product matures. Proactive Publishing utilizes this philosophy in its manual
development process.
Proactive Publishing can develop content, structure and materials
for a variety of manuals and other types of documentation.
Develop/Publish Technical Documents
 |
Technical
writing is performed by experienced Proactive Publishing engineers. |
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Proactive planning can reduce product
support costs. |
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Large variety of technical document
types are available.
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Quick Start Reference Guides |
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Installation Guides, Manuals, and Videos |
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User Guides and Manuals |
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Operator Guides |
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Technical Reference Manuals |
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Service Manuals |
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White Papers
and Other Technical Writing |
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Market Research and Product Position
Papers |
|
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Accurate representation of products
facilitate installation and ease-of-use.
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Screen captures are used with
software products. |
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Digital images are used with
hardware products. |
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Digital images used with consumer
and non-technical products. |
|
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Large variety of publication formats
available.
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Soft cover |
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Ring Binders, loose leaf, and other
binder types |
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Video available when appropriate |
| Print and Digital Formats
including HTML, PDF*, and CD-ROM are Available.
|
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Format Pro's and Con's
Manuals can be provided in printed format, electronic format or
on CD. Each format has advantages.
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Printed manuals
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Can be shipped with each product and require no hardware or software for
viewing. |
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They are accessible right out of the box. |
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Electronic
documents - PDF*, HTML, WORD
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Can be stored and distributed electronically and
printed practically anywhere. |
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Electronic documents save on print
and distribution costs, but may require specific software for
viewing and printing. |
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The documents can not be
easily modified and can
be distributed via internet connections or as email attachments. |
|
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CD-ROM
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Can be used for distributing large amounts of documents and
data including PDF and Microsoft Word documents, videos, drivers, and other
files. |
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Documents can be printed virtually anywhere, but
special software may be required for viewing and printing manuals. |
|
| Video
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Best
medium for showing details and examples. |
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Video
is often effective for Installation,
Training, and some operation procedures. |
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Display
on PC's from CD-ROM or internet connections requires special software available
free via the internet. |
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* Adobe Acrobat Reader is required to display and print PDF files.
--
request literature,
-- receive quotes,
-- ask questions or call (973)
962-7978
|
